Return, Refund, And Cancellation Policy 

We Believe In Satisfying And Delighting Our Customers. The Product Which We Sell We Believe That Is The Best Customer Can Get At The Price. Our Return Policy Is Made Keeping Our Valuable Customers In Mind And Hence We Have An Easy Transparent Procedure For It. However, We Wish That You Do Not Need To Use The Policy As Far As Possible But We Do Understand That Under Unforeseen Conditions It Is Necessary To Replace/Return The Product. Items That Have Reduced Selling Price Are Considered Sale Items And Which Are Sold At Full Price Are Considered Non-Sale (Fresh) Items.

Item Received In Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

• If You Have Received A Damaged Product Or The Wrong Item, Please Mail Us At curvetweet@gmail.Com With Your Order Number And A Couple Of Pictures Of The Material Within 7 Days Of Delivery. 

• We Will Try And Replace The Product As Soon As Possible Or Issue A Full Refund If You Wish To.

• At Curvetweet Each Product Is Quality Checked, Verified, And Then Shipped To The Customer But We Understand That Manual Errors Can Happen And Hence We Refund The Full Cash Amount.

Do Not Like The Product / Product Not As Per The Picture Shown:

• We Understand That In Some Cases You May Not Like The Product Which You Have Received Or You Feel That The Product Is Different From What Was Shown. There Might Be Several Reasons For That. However, We Do Have A Flat 7 Day Exchange/Return Policy In Such Cases. It Is Applicable In The Case Of Non-Sale Items. 

• Please Mail At curvetweet@gmail.com With The Order Number And Reason For Return.

• We Will Get Back To You With The Return Packing Slip And Pickup Arrangements In 24-48 Hours. (If The Pickup Is Not Available At Your Pin Code Then Please Send The Package Back To Us By Your Local Courier Service And We Will Reimburse Up To Inr 100/- As The Courier Charges)

• When We Received Your Courier We Transfer Your Amount In 2-3 Days In Bank Transfer/Google Pay/Phone Pay/Wallet.

• As Soon As We Receive The Product In Our Warehouse You Will Get Store Credit Which Can Be Used To Purchase Anything Else From The Website.

• Store Credit Is Valid For Lifetime. There Is No Expiry. 

• We Do Add Almost 100+ Designs Daily So We Are Sure That You Will Be Able To Find A Suitable Item From Our Ever-Increasing Collection.

• A Cash Refund Is Given Only In Case Of A Damaged Product.

• The Sales Of Clearance Items Are Final And Will Not Be Exchanged.

How To Cancel Order?

• If The Customer Wants To Cancel The Order Then The Customer Should Inform Us Through Our Contact Helpline Number Or Email Address, After We Get The Email or Message Of Cancellation, We Will Send The Cancellation Message And Mail it To the Customer's Registered Mobile Number And Email Address.

 

Curvetweet Address:

Shop No. 16-21, A Wing, Radha Raman Textile Market,
RKLP Road, B/H Bharat Cancer Hospital, Saroli,

Customer Care No: +91 97249 05485

Email Id: curvetweet@gmail.com